Buying a Guitar: Online vs. Retail Store – The Pros and Cons

Hey there! So, you’re on the hunt for a new guitar, huh? It’s an exciting journey, but with so many options available, it can also be a bit overwhelming. One of the biggest decisions you’ll need to make is whether to buy your new axe online or in a retail store. Both options have their pros and cons, and I’m here to break it down for you. Let’s dive in!

The Allure of Online Shopping

Pro: Endless Variety at Your Fingertips

One of the biggest advantages of shopping online is the sheer variety available. Whether you’re after a rare vintage Les Paul or the latest PRS model, chances are you’ll find it online. Websites like Sweetwater, Thomann, or Guitar Center have extensive inventories that can make your local guitar shop look like a mom-and-pop store. Plus, you can shop globally. Always wanted a Tokai from Japan? A quick search, and it’s on its way to your door.

Con: The Hands-Off Experience

Here’s the deal—no matter how many photos you browse or demo videos you watch, buying a guitar online means you won’t know how it truly feels until it’s in your hands. Guitars are like snowflakes; no two are exactly alike. The neck might feel off, the body balance could be different than expected, or the weight might just not sit right with you. It’s a gamble. Sometimes the specs seem perfect, the photos look amazing, but when the guitar arrives, it’s a letdown. I’ve even had guitars that felt great in-store but didn’t vibe with me after a few days at home. Now, imagine multiplying that uncertainty by ten when shopping online. Believe me, it’s a real risk!

Pro: Convenience and Competitive Pricing

Who doesn’t love the convenience of clicking a button and having a guitar show up at your doorstep? No need to drive to a store, find parking, or deal with store hours. Plus, online retailers often offer competitive pricing, discounts, and promotions. You might even find that your dream guitar is a couple of hundred bucks cheaper online than in a retail store.

Con: Shipping Costs and Potential Damage

The downside? Shipping. Depending on where you’re buying from, shipping costs can add up, especially for international purchases. Then there’s the anxiety of potential damage during transit. Even the most careful packaging can’t always protect a guitar from a rough journey. If your new guitar arrives with a cracked headstock, it’s a major bummer. And yes, it happens.

The bottom line on online guitar shopping?

In my experience, it’s way more convenient and reliable to buy accessories, pedals, cables, amps, and all the other guitar gear online—just not the guitar itself.

The Classic Retail Store Experience

Pro: Try Before You Buy

This is the big one, my friend. There’s nothing like walking into a store, picking up a guitar, and feeling it in your hands. You can test the weight, check out the finish, and plug it into an amp to see how it sounds. You’ll know right away if it’s the right fit for you, which is something you just can’t replicate online.

Con: Limited Selection and Higher Prices

On the flip side, retail stores can’t compete with the vast selection you’ll find online. Your local store might have a few models you like, but what if they don’t have the exact guitar you’re dreaming of? Plus, retail stores often have higher overhead costs, which means you might pay more than you would online. That said, some stores are willing to match online prices, so it’s worth asking.

Pro: Personalized Service and Expert Advice

When you buy from a retail store, you’re also buying into the experience. Store staff can offer personalized advice, help you find the perfect guitar for your needs, and maybe even throw in a free setup. This kind of service can be invaluable, especially if you’re a beginner or you’re looking for something specific. They might even let you know about a killer deal or a limited-edition model that’s not advertised online.

Con: The Pressure to Buy

Sometimes, though, walking into a store can feel like stepping into a high-pressure sales environment. You might feel obligated to make a purchase, even if you’re not 100% sure. The salesperson might be friendly, but at the end of the day, they’re trying to make a sale. This can lead to a rushed decision, which isn’t ideal when you’re investing in something as personal as a guitar.

The Hybrid Approach: The Best of Both Worlds?

Pro: Research Online, Buy In-Store

Here’s a tip: why not mix the best of both worlds? Start by doing your research online—read reviews, watch demo videos, and narrow down your choices. Once you’ve got a shortlist, head to a retail store and try those models in person. This way, you enjoy the convenience of online shopping while still getting the in-store experience. Plus, you might catch some in-store promotions or even haggle for a better deal. Many retail stores also have websites where you can check inventory before making the trip, so you know exactly what’s in stock.

Con: The Temptation to Impulse Buy
The downside to this approach? You might walk into the store with a specific model in mind and then find yourself smitten with something completely different—and more expensive. It’s easy to get carried away when you’re surrounded by gorgeous guitars. To avoid this, stick to your budget and your original plan unless you’re absolutely certain that new find is worth it. Here’s a smart tip: never buy on your first visit. Try the guitar, explore other options in the store, then go home and sleep on it. If, after a couple of days, the purchase still feels right, go for it. It’s tough and requires discipline, but this strategy helps you avoid impulse buys and any regret down the line.

The Return Policy Factor

Online Returns: A Double-Edged Sword

Most reputable online retailers offer solid return policies, which can ease the worry of buying sight unseen. But returning a guitar isn’t always a walk in the park. Shipping it back can be a hassle, and you might have to cover the cost yourself. Plus, it could take a while for the refund to process, leaving you in limbo.

In-Store Returns: Simpler But More Limited

Retail stores typically have straightforward return policies, too. If you have an issue, you can bring the guitar back to the store and resolve it on the spot. However, the return window might be shorter, and the store might charge a restocking fee. Make sure you understand the terms before you buy, especially if you’re on the fence about your purchase.

The Verdict: What’s Right for You?

So, buddy, what’s the final word? It really depends on your priorities. If you’re all about convenience, variety, and scoring a good deal, online shopping might be the way to go. But if you value the tactile experience, personalized service, and the peace of mind that comes with trying before you buy, a retail store could be your best bet.

Final Tip: Be Informed and Take Your Time


No matter which path you choose, take your time and do your homework. Don’t rush into a decision, especially when you’re about to drop hundreds or even thousands of your hard-earned dollars. Whether you’re shopping online or in-store, the key is to be well-informed. Know exactly what you want, weigh the pros and cons, and go in with a solid plan. After all, this guitar could be your companion for years, so make sure it’s the right one for you.

Good luck, and happy guitar hunting! May you find the perfect instrument that inspires you to keep playing and creating for years to come.



One response to “Buying a Guitar: Online vs. Retail Store – The Pros and Cons”

  1. The Essential Guide to Buying Your First Guitar: What Every Beginner Needs to Know – oscaronguitars.com Avatar

    […] already covered that in detail on my blog, so be sure to check out my complete guide here. And also you can check my article abot pros and cons of buying a guitar on […]

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